Terms of Service

These Terms of Service ("Terms") explain the rules for using OnRestro. Please read them carefully. By creating an account, paying for a subscription or using OnRestro, you agree to these Terms.

1. About these Terms

OnRestro is restaurant ordering, POS and management software owned and operated by Skyomi, Himmatnagar, Gujarat, India ("Skyomi", "OnRestro", "we", "us" or "our"). "You" means the restaurant, business or individual who signs up for or uses OnRestro, and the person accepting these Terms on its behalf.

These Terms apply together with our Privacy Policy and our Refund & Cancellation Policy. If you have a separate written quote or order from us, it also forms part of your agreement. If it conflicts with these Terms, the quote or order applies for the points it covers.

2. Who can use OnRestro

• OnRestro is for business use by restaurants, cafés, takeaways and similar food businesses.
• You must be at least 18 years old and legally able to enter into a contract.
• If you sign up for a business, you confirm that you have the authority to bind that business to these Terms.
• You must give accurate and complete information when you register and keep it up to date.

3. Your account

• You are responsible for all activity under your account, including activity by staff users you create.
• Keep your login details confidential. Tell us at once if you think your account has been accessed without permission.
• You decide which staff members get access and what permissions they have. Please remove access for people who leave your business.
• We may refuse or close an account that has false information or that breaks these Terms.

4. The service

OnRestro currently includes features such as QR table ordering, POS and billing, kitchen display, inventory, expenses and income records, and reports. We may improve, change or retire features from time to time.

Roadmap and upcoming features. Features described as "coming soon", "in development" or "planned" are not part of the service today, and we do not promise they will be released or released by any particular date. Do not buy OnRestro based on a feature that is not available yet.

5. Subscription, fees and payment

• OnRestro is offered on a paid annual subscription. We do not currently offer a free trial. You can request a demo to see how the product works.
• The price, what is included and any other commercial terms (such as the number of outlets and users) will be stated in the quote or invoice we give you before you buy.
• Fees are payable in advance for the subscription period, by invoice and bank transfer or any other payment method we accept at that time.
• Unless the quote or invoice says otherwise, fees are shown before applicable taxes. Applicable GST will be added as required by law.
• If payment is late, we may suspend or limit access to your account until the amount is paid.
• Renewal terms and any change in price will be shared with you before the next subscription period begins.

Refunds. You can cancel within 72 hours of payment and receive a refund as set out in our Refund & Cancellation Policy. After that period, subscription fees are non-refundable, except where a refund is required by applicable law or where we have agreed to it in writing.

6. Cancellation and your data

• You can stop using OnRestro at any time. Refunds are governed by our Refund & Cancellation Policy.
• Your subscription runs until the end of the period you paid for unless it is terminated earlier under these Terms.
• You can ask us for an export of your data. Please request it before your subscription ends. Export is available on request by emailing onrestroapp@gmail.com.
• After cancellation or expiry, we delete your account and business data from our live systems within 180 days, except for information we must keep under law. See our Privacy Policy for more.

7. Your responsibilities

You are responsible for:

• Your business information. Menus, prices, taxes, availability, discounts and any other content you enter. Check that it is correct and lawful.
• Tax and invoice settings. You are responsible for choosing the right GST and tax configuration and for the invoices you issue. We recommend that your accountant reviews your setup.
• Following the law. Including GST, food safety and licensing rules, consumer protection rules and employment rules that apply to your restaurant.
• Your guests' data. You decide what customer information your restaurant collects through OnRestro. You are responsible for having any notice or consent your restaurant needs to collect and use that information, and for handling your guests' requests.
• Your devices and internet connection. OnRestro needs a working internet connection and a suitable device.
• Keeping your own records. You should regularly export and keep copies of records that are important to your business.

8. Acceptable use

You agree not to:

• use OnRestro for anything unlawful, fraudulent, misleading or harmful;
• upload content that infringes someone else's rights or is unlawful, abusive or offensive;
• try to access other customers' accounts or data, or break or bypass our security;
• copy, resell, rent out, reverse engineer or build a competing product from OnRestro, except where the law allows it;
• send malware, overload our systems, or use bots or scrapers to extract data without our permission;
• share your login with people outside your business or let others use it unlawfully.

9. Your data and our rights to use it

• You own your business data. The menus, orders, invoices and other business information you put into OnRestro remain yours.
• Permission for us to run the service. You give us permission to store, process, display and back up that data only as needed to provide, secure and improve OnRestro, and to meet legal duties.
• Anonymous usage insights. We may use information about how the service is used, in a form that does not identify you or your guests, to improve OnRestro.

10. Our intellectual property

OnRestro, including its software, design, logo, name, text and graphics, belongs to Skyomi or its licensors and is protected by law. We give you a limited, non-exclusive, non-transferable right to use OnRestro for your own restaurant business during your subscription. No other rights are transferred to you.

11. Third-party services

OnRestro may work with, or link to, services run by other companies, such as hosting, analytics, and in future messaging or payment services. Those services have their own terms and privacy policies, and we are not responsible for them.

12. Availability and support

• Hosting. OnRestro runs on third-party server infrastructure in India. Our hosting provider commits to 99.9% uptime for its servers. That is the provider's commitment. It is not a guarantee by Skyomi that OnRestro will always be available or error-free.
• Maintenance and interruptions. The service may be unavailable from time to time because of maintenance, updates, internet or power problems, or events outside our control.
• Backups. We take daily backups as a safety measure. You should still keep your own exports of important records.
• Support. Support is provided by email at onrestroapp@gmail.com. We will make reasonable efforts to respond, but we do not promise a fixed response or resolution time.

13. Tax and financial information

OnRestro helps you prepare GST-ready invoices and reports and a cash-basis Profit & Loss view. It does not file GST returns for you and does not provide legal, tax or accounting advice. Reports are based on the information entered into the system and are not audited financial statements. Please consult your accountant or tax adviser for decisions about taxes and finances.

14. Disclaimer

To the fullest extent permitted by law, OnRestro is provided on an "as is" and "as available" basis. We do not promise that the service will meet every requirement of your business, be uninterrupted or error-free, or that every defect will be corrected. Nothing in these Terms takes away any right you have under law that cannot be excluded.

15. Limitation of liability

To the fullest extent permitted by law:

• Skyomi is not liable for indirect, incidental, special or consequential losses, such as lost profits, lost sales, loss of goodwill or loss of data caused by events beyond our reasonable control.
• Our total liability to you for all claims connected with OnRestro in any case is limited to the fees you paid to us for the subscription in the 12 months before the event that gave rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, such as liability for fraud.

16. Indemnity

You agree to compensate and protect Skyomi against claims, losses and reasonable costs arising from your breach of these Terms, your unlawful use of OnRestro, or the content and customer data you put into it, including claims by your own customers or by tax or other authorities about your business.

17. Suspension and termination

We may suspend or end your access if you seriously or repeatedly break these Terms, do not pay fees when due, use OnRestro in a way that harms others or the service, or if we are required to by law. Where reasonably possible, we will tell you first and give you a chance to fix the problem. You may end your use at any time as set out in section 6. Sections that by their nature should continue (such as payment, intellectual property, liability and governing law) will continue after termination.

18. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. If a change is significant, we will make a reasonable effort to notify account holders. If you keep using OnRestro after the change takes effect, you accept the updated Terms. If you do not agree, you should stop using the service.

19. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first at onrestroapp@gmail.com so that we can try to resolve any concern informally. If we cannot resolve it within 30 days, the courts at Himmatnagar, Gujarat, India will have exclusive jurisdiction.

20. General

• Entire agreement. These Terms, the Privacy Policy, the Refund & Cancellation Policy and any quote or order from us make up the full agreement between you and Skyomi about OnRestro.
• If a part is invalid. If any part of these Terms is found unenforceable, the rest stays in effect.
• No waiver. If we do not enforce a right immediately, it does not mean we give it up.
• Notices. We may send notices to the email address on your account. You can send notices to us at onrestroapp@gmail.com.
• Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours as part of a business transfer.

21. Contact

Related policies: Privacy Policy · Refund & Cancellation Policy